Retail Assistant

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PATTARAPHAN | Jewelry Brand

Roles and Responsibilities:

  • Operate the storefront according to the assigned shift roster and company schedule.
  • Deliver polite and professional customer service, consistently upholding the brand’s Luxury Service standards.
  • Provide accurate information regarding products, materials, care instructions, and the overall brand concept.
  • Manage and support sales via the LINE Official Account, which includes replying to customer inquiries and coordinating orders.
  • Maintain the condition of merchandise, inventory, product samples, and related documentation to ensure everything is organized and ready for sale.
  • Process payments, deposit daily cash earnings into the company’s bank account the following day, and submit payment transfer evidence to the management upon store closing.

Working Days and Hours:

  • Requirement: Minimum of 4 working days per week.
  • Weekdays: 11:00 AM – 8:30 PM (Includes a 1-hour break)
  • Saturdays: 10:00 AM – 9:00 PM
  • Sundays: 10:00 AM – 7:30 PM

Appearance and Dress Code:

  • Attire: Plain black clothing, black closed-toe shoes, and neutral/polite-colored socks.
  • Grooming: Maintain clean and neat hair and nails. Female employees are required to wear light, natural-looking makeup.
  • Accessories: No personal jewelry is permitted during working hours, with the exception of a wedding ring.

Location: PATTARAPHAN Flagship Store, Soi Sukhumvit 55 (Thong Lo)

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Retail Assistant

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