Mad Supply | Creative Merchandise Service Studio
About Mad Supply
Mad Supply is a creative merchandise service studio that helps brands bring their ideas to life through custom-designed merch—from keychains and fashion items to sustainable corporate gifts. We work with entertainment brands, FMCG companies, and any businesses who want to build brand love through high-quality, well-crafted merchandise.
Role Overview
We’re looking for a passionate, organized, and relationship-driven Account Executive to join our growing team. This role will be the bridge between clients and our internal creative and sourcing teams—ensuring smooth communication, strong client satisfaction, and on-time project delivery.
Key Responsibilities
- Client Management: Act as the main point of contact for clients throughout the project lifecycle.
- Sales Support: Assist in sales activities—research, create pitch decks, coordinate samples, and follow up on leads.
- Project Coordination: Manage timelines, deliverables, and communication across internal design, production, and sourcing teams.
- Brief Development: Help translate client needs into clear creative and production briefs.
- Proposal Support: Draft quotations, project scopes, and product presentations.
- Relationship Building: Maintain long-term relationships with clients, understand their brand, and proactively suggest new merchandise ideas.
- Quality Control: Ensure final deliverables meet client expectations and brand standards.
- Trend Awareness: Stay on top of trends in merchandise, fashion, lifestyle, and branding to help propose relevant and creative product ideas.
What We’re Looking For
- 1–3 years experience in Account Management, Project Coordination, Client Services, or related fields (Fresh grads welcome if highly motivated and organized).
- Strong communication and presentation skills in both Thai and English (a plus)
- Highly organized with strong attention to detail and time management.
- A proactive attitude with a problem-solving mindset.
- Experience in Google Sheets, Canva or similar presentation tools is a plus.
- Background in sales or client management role is a bonus — but not required.
See it on TikTok @madsupply.merch.
Location: LatPhrao 41, Bangkok
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