LE HORM | Fragrance Brand
Role Overview:
This role owns brand’s commercial relationships across both retail and e-commerce channels, reporting directly to the CEO. It combines Key Account Management for our physical retail partners with day-to-day ownership of our e-commerce channels, and is the primary point of contact for how the brand shows up commercially, in-store and online.
The role is structured as two Core workstreams, Retail and E-commerce, plus a set of Supporting responsibilities that round out the position.
Core Responsibilities:
- Workstream 1: Retail & Trade Account Management
- Account ownership: act as the primary point of contact for retail partners, including EVEANDBOY, BEAUTRIUM, and Comma And, and for new accounts as the brand expands.
- Negotiation: negotiate trade terms, pricing, and contract details with retail partners based on requirements set by the management team. Final decisions on trade terms and contracts rest with leadership; escalate anything outside agreed parameters.
- Coordinate contract and trade term documentation with retail partners.
- Manage new store and door expansion, from proposal through opening.
- Plan and execute in-store promotions and pricing changes within agreed parameters.
- Oversee in-store merchandising and stock allocation when needed.
- Reporting: consolidate and report offline sales performance by retailer and account.
- Workstream 2: E-commerce & Marketplace Management
- Manage all e-commerce channels: Lazada, Shopee, TikTok Shop, Line Shopping, and Shopify.
- Onboard new product launches (NPDs) across all platforms.
- Plan and execute platform-specific promotions and campaigns.
- Manage SKU listings, pricing, and adjustments across platforms.
- Reporting: consolidate and report online sales performance by platform.
Supporting Responsibilities:
- Respond to customer inquiries across chat channels, acting as first point of contact.
- Recruit and coordinate beauty advisors (BAs) for event booths as needed.
- Source and coordinate influencers for collaboration campaigns.
- Support live streaming during campaign period.
Qualifications:
- 2–4 years of experience in key account management, trade marketing, or retail/e-commerce channel roles, ideally within beauty, FMCG, or lifestyle brands.
- Relationship management and negotiation skills: comfortable representing the brand directly with retail buyers and negotiating trade terms, pricing, and contract details within parameters set by leadership.
- Hands-on experience with e-commerce marketplace seller platforms (Lazada Seller Center, Shopee Seller Center, TikTok Shop Seller Center).
- Comfortable working across both offline and online sales data; proficient in Excel or Google Sheets.
- Organized and detail-oriented, able to manage multiple retailer and platform relationships at once without dropping details.
- Thai native or fluent, with working proficiency in English for supplier and partner communication.
- Willing to travel regularly to Bangkok for retailer meetings and store visits.
Nice to have:
- Exposure to sales or inventory forecasting, or SKU-level performance analysis.
- Experience recruiting or managing BAs, freelancers, or influencer talent
Apply: careers@scent.co.th
Location: Suksawat 70, Phra Pradaeng, Samut Prakan
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